C. Jolynn Cook is the Administrator of the Laurel Eye Clinic, Laurel Laser & Surgery Centers and Laurel Cosmetic & Plastic Surgery. A Certified Ophthalmic Executive, Ms. Cook is a registered nurse and also holds a degree in Heath Care Administration. In 2011 she obtained the CASC credential (Certified Administrator Surgery Center.) She is a presenter at the national ASOA Congress and the Hawaiian Eye meetings. Currently, she serves as the Program Planner for the Nurse/Allied Health Program for the Hawaiian Eye Meeting. In addition, she has authored articles for Administrative Eyecare, Ophthalmic Professional and BSM ConnectionsTM. Ms. Cook is a member of the BSM Advisory Board which provides guidance into BSM Consulting's distant learning and practice management content and development. Jolynn has authored three ophthalmic educational courses. Ms. Cook was appointed to the Editorial Advisory Board of Ophthalmic Professional Magazine in 2012. She served a term as a member of Board of Directors for the American Society of Ophthalmic Administrators while serving two terms as the President of the National Board of Certified Ophthalmic Executives. Ms. Cook is serving as a Representative on the Joint Commission's Ambulatory Care Professional & Technical Advisory Committee (PTAC) for the American Society of Cataract & Refractive Surgery/ASOA. Additionally, Jolynn is serving her second term in 2015 as President of the Brookville Chamber of Commerce Board of Directors and has past service on the Boards of the American Red Cross, American Cancer Society and Jefferson Manor Health Centers.
Joseph C. Saricks, Jr. is the CFO of the Laurel Eye Clinic. Joe oversees the financial departments of the Laurel Eye Clinic, Laurel Laser & Surgery Centers and Laurel Cosmetic & Plastic Surgery. Joe has been with Laurel Eye for 10 years and has extensive experience in healthcare.
Lisa Shaw is the IT Manager of the Laurel Eye Clinic. Lisa obtained her Certified Ophthalmic Executive (COE) credential in 2011. Additionally, Lisa is a NextGen Certified Professional in both EPM and EHR. Lisa has been a member of ASOA for more than 8 years and has presented at the annual ASOA Congress. Lisa has published numerous articles for Ophthalmic Professional and authored educational courses for BSM Connections. Lisa serves on a call center related Customer Advisory Board. At the Laurel Eye Clinic, Lisa manages computer security and maintenance and the systems that collect and store patient information. In addition, Lisa manages the Medical Records Department. Lisa can be reached at 800.494.2020 ext 6559 or email at firstname.lastname@example.org.
Dave Buchanan, RN is the Clinical Director of the Laurel Laser & Surgery Center in Brookville. In November 2012 he received his CASC credential (Certified Administrator Surgery Center.) In addition, Dave is a member of the Association of Professionals in Infection Control (APIC) and the Pennsylvania Ambulatory Surgery Association (PASA). Dave oversees all procedures and staff in the Brookville facility. Dave has been an RN for 30 years, with 15 years in a nursing management role. Questions or concerns regarding the Brookville LLSC may be directed to Dave at 800.494.2020 ext 6561 or email@example.com.
Apryl McElheny, RN is the Clinical Director of the Laurel Laser & Surgery Center in Duncansville (Altoona). In November 2012 she received her CASC credential (Certified Administrator Surgery Center.) Apryl is the Infection Preventionist at the Duncansville clinic and a member of APIC (Association for Professionals in Infection Control and Epidemiology.) In addition, Apryl is the Quality Assurance Coordinator in Duncansville where she ensures regulation compliance and current licensure with the PA Department of Health, Centers for Medicare and Medicaid Services, and Accreditation Association for Ambulatory Heath Care. Apryl oversees all procedures and staff at the Altoona location. Apryl can be contacted at 800.494.2020 ext 6761 or by email at firstname.lastname@example.org.
Jennifer Gilhousen is the Clinical Manager at the Laurel Eye Clinic. She is in charge of the clinical aspects of the practice. Jennifer supervises all of the technicians, surgical assistants, scribes, surgical coordinators and clinical team leaders. She is a Board certified optician with 18 years of experience in the optical field. Jennifer has been part of the Laurel Eye Clinic Management team for 15 years. Jennifer has participated in several billing and coding courses and is currently pursuing her Certified Ophthalmic Executive certification. Should you have any questions or concerns about any clinical procedure you can direct them to Jennifer at 800.494.2020 ext. 6562 or email@example.com.
April Renninger is the Human Resources Manager at the Laurel Eye Clinic, Laurel Laser & Surgery Centers and Laurel Cosmetic & Plastic Surgery. She also serves as the Administrative Assistant to the Practice Administrator. April has worked for the Practice for over 10 years, which includes over 5 years in Human Resources. April is certified through the HR Certification Institute (HRCI) as a Professional in Human Resources (PHR). She is a member of the National Society of Human Resource Management (SHRM) and serves on the Board for the HR Management Association of North Central PA, a local SHRM chapter. April can be reached by email at firstname.lastname@example.org or 800.494.2020 ext. 6538.
Mark Powell is the Marketing Manager at the Laurel Eye Clinic. Mark joined the Laurel Eye Clinic in 2005 with 10 years of experience in business, marketing and customer service. Mark not only manages the marketing but also maintains communication and education to referring optometrists as well as manages the LASIK/Vision Correction Department. To schedule a FREE LASIK Consultation or if you have questions or concerns regarding vision correction, Mark can be reached at 800.494.2020 ext. 6543 or via email at email@example.com.
Dina Paulich is the Patient Services Manager of the Laurel Eye Clinic, and oversees both the Patient Service Coordinators and the Call Center staff. Dina has worked for the practice for over 12 years. Dina is a Certified Patient Service Specialist (CPSS). She has taken care of the insurance credentialing for the practice since 2007. Dina can be reached at 800.494.2020 ext. 6540 or by email at firstname.lastname@example.org.
Valerie Wheland is the Clinical Manager for the eastern region of the Laurel Eye Clinic; this includes the Bedford, Clearfield, Duncansville and Johnstown locations. Valerie is a Certified Ophthalmic Assistant, Certified Patient Services Specialist and holds an associate's degree in specialized business.She has been with the practice for 8 years. Valerie can be reached by email at email@example.com or toll free at 1.800.494.2020, ext. 6730.
Jennifer Kriner, CPSS is the Patient Accounts Manager at Laurel Eye Clinic. She oversees accounts from the Laurel Eye Clinic, Laurel Laser & Surgery Centers and Laurel Cosmetic & Plastic Surgery. Jenn is a Certified Patient Service Specialist and has been with Laurel Eye Clinic since 2012. Any billing questions, comments or concerns can be directed to Jenn at 1-800-494-2020, ext 6505 or by email at firstname.lastname@example.org.
Melissa McGranor is the Optical Manager at the Laurel Eye Clinic. Melissa manages the Optical Boutiques and the Opticians for all of the Laurel Eye Clinic Optical locations. Melissa is an American Board of Opticianry certified optician. She has 7 years of optical manager experience and 16 years of Optical experience. You can contact Melissa regarding any questions or concerns about optical services or goods at 800-494-2020 ext. 6525 or email@example.com.